About Independent Telephone Services

In 1986, Independent Telephone Services (ITS) was established. Since then, with thanks to our dedicated employees and loyal Customers, ITS has grown into a proudly Canadian owned corporation. From the days of analog to digital and the ever growing Voip market of today, Independent Telephone Services has been supplying and servicing a broad spectrum of quality communication products & equipment.
ITS's customer base covers a wide range of businesses from hospitals, residential, retail business, hospitality, retirement /nursing homes to government institutions. ITS serves customers all across Ontario and has several national accounts across Canada. ITS offers a wide range of products and services from multi-line digital & Voip telephone equipment, voice mail/auto attendant systems, wired & wireless headsets, call centre software, nurse call systems, voice/data structured & certified cabling and testing, local line and long distance alternatives to full service customer training. ITS is an authorized dealer of such trusted companies as Panasonic, Bell, Plantronics, Bogen, Tortech & Tunestall.
ITS provides complete training to our customers to ensure they gain the maximum benefits from their communication system.
At Independent Telephone Services the customer is always number one and we are proud of our reputation of making customer satisfaction our number one priority. ITS is committed to delivering quality products and professional service to our customers. The Emergency Service Department at ITS is on call 24hrs a day, 7 days a week. Response time is less than 2hrs for emergency service. ITS also offers remote diagnostics and can diagnose and correct many system problems over the telephone.


Misson Statement

Independent Telephone Services is committed to providing only top quality products and exceptional service at competitive prices, allowing our customers to fully maximize their investment in their communication system purchased from and serviced by Independent Telephone Services.